In the unfortunate event that your eTA application is turned down, we are committed to customer satisfaction by offering a refund of the service fee. However, please note that the government fee is non-refundable, as it has already been submitted to the government for processing your application.
For most travelers applying for a Canada tourist visa, also known as a Temporary Resident Visa (TRV), an interview is not a standard part of the application process. Applications are often submitted online or on paper, together with the necessary paperwork—a valid passport, evidence of financial support, trip schedule, and any other supporting documents that make the purpose of the visit clear—and other essential documentation. A visa officer at a Canadian visa office then reviews the application.